01Who it's for
Our program is open to women at any life stage with menopausal, perimenopausal, or hormonal health concerns.
- Are experiencing menopausal or perimenopausal symptoms
- Want to discuss HRT (whether to start, stop, or switch)
- Have suspected or diagnosed PCOS
- Are dealing with hormonal weight gain or mood changes
- Need contraception advice or a method change
- Are an Ontario resident with a valid health card
02How the program works
Confidential Intake
Complete a thoughtful intake form online — covering symptoms, history, and what you are hoping to address. Our team reviews within one business day.
Lab Work if Needed
Hormones (FSH, estradiol), thyroid, and metabolic panels may be ordered to inform your plan — but for most menopausal women, the diagnosis is clinical.
Specialist Consultation
A virtual visit with your DOS physician to discuss your symptoms in depth, review options, and design a plan that fits your life.
Prescription & Plan Start
If indicated, prescriptions are sent directly to your pharmacy. Plans are individualised — one size does not fit all.
Ongoing Adjustment & Review
HRT often needs fine-tuning over the first few months. Regular virtual check-ins to optimise dose, address side effects, and keep you well.
03What's included
04Coverage & what's billed
What's covered: physician consultations, requisitioned lab work, in-store vitals review, prescription refills written by your DOS physician, and follow-up visits during the program.
What may be patient-pay: certain weight-loss or specialty medications (depending on private insurance), supplements, and any out-of-program services you elect. Your DOS physician will discuss any patient-pay item with you before prescribing — nothing is added to your file without consent.
05Your Food Basics pharmacist
Each Food Basics location partnered with DOS has at least one pharmacist briefed on the program. They have access to your DOS chart (with your consent) and can answer questions about side effects, interactions, and adjustments without you needing to wait for a physician appointment.
06Eligibility & safety
Our program is open to women at any life stage with menopausal, perimenopausal, or hormonal health concerns.
This program may not be right for you if you:
- Are pregnant (please see your OB)
- Have undiagnosed gynaecological bleeding (in-person workup)
- Have current breast or hormone-sensitive cancer (oncology care)
- Have an acute gynaecological emergency (ER care)