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Food Basics
Care, connected at Food Basics.
Opening Food Basics experience
Doctors On Site×Food Basics ·Now in 30+ Food Basics stores across Ontario

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Doctors On Site Food Basics

Physician-Led Virtual Healthcare for Ontario Residents

Access physician-led healthcare through Doctors On Site and Food Basics — virtually, from anywhere in Ontario. Connect with physicians for weight management, diabetes, women's and men's health, skin concerns and virtual walk-in care. Consultations are covered by OHIP for eligible Ontario residents.

OHIP-covered consultations Same-day & next-available Care from anywhere in Ontario
Doctors On Site physician providing virtual care to a patient in Ontario
Live · Now in 30+ Food Basics stores across Ontario
Doctors On Site at Food Basics – AJAX (280 Harwood Avenue South) Same-day virtual appointments
Book →
Ontario-Wide
Virtual physician care across Ontario
OHIP
Covered consultations for eligible Ontario residents
Same-Day
And next-available appointments
300+
Pharmacy associate locations across Ontario
The collaboration

Two names you already trust, one simple way to see a physician.

Food Basics is a trusted part of your community. Doctors On Site provides the physician layer — virtual, OHIP-covered care for eligible Ontario residents. Together, we close the gap between "I should see a doctor" and "I have my care plan in hand," without the wait of a traditional referral.

Food Basics

Your trusted Food Basics. A familiar name, now connected to physician-led virtual care across Ontario.

DOS Physician

Ontario-licensed physicians you see by secure video — assessment, diagnosis and a care plan, billed to OHIP where eligible.

You

Get your diagnosis, prescription and follow-up — from home, with any prescription sent to your preferred pharmacy.

01

Care from anywhere in Ontario

See a Doctors On Site physician by secure video — from home, work, or wherever you are. No travel, no waiting room. Care that fits your day.

02

OHIP-covered physician care

Physician consultations and lab testing are covered by OHIP for eligible Ontario residents. Medication and devices may have separate costs where applicable.

03

Coordinated with your pharmacy

Your DOS physician develops your treatment plan and sends prescriptions or recommendations to your preferred pharmacy when required. Clinical assessments, diagnoses and prescribing decisions remain the responsibility of your physician.

04

Registered Dietitian services

Registered Dietitian support is included and OHIP-covered as part of your weight management and diabetes care — nutrition and lifestyle guidance alongside your DOS physician.

How it works

See an Ontario physician from wherever you are.

Most Food Basics × DOS visits are booked online and seen by secure video — often same-day or next-available. No referral, no phone tag, no separate clinic visit. Consultations are covered by OHIP for eligible Ontario residents.

1
Book online in minutes

Choose a service and a time that works for you. No referral needed, and same-day appointments are often available.

2
Confirm your details

Provide your health card and a few details so your physician can prepare. Eligible Ontario consultations are billed to OHIP.

3
See your DOS physician by video

Connect by secure video from wherever you are in Ontario. Your physician assesses you and builds your care plan.

4
Get your plan and prescription

Any prescription is sent to your preferred pharmacy for pickup, and follow-up is arranged where needed.

Why Food Basics × DOS

Compared to a typical referral.

 
Food Basics × DOS
Typical referral
Time to first visit
Same-day or next-available
3–8 weeks (avg)
Where you are seen
Virtually, anywhere in Ontario
Travel to a clinic
Prescriptions
Sent to your preferred pharmacy
Separate trip required
Physician hours
Monday–Friday, 9 AM–5 PM
Limited clinic hours
OHIP-covered consultations
For eligible Ontario residents
Varies
My son needed to be seen before our drive home. I booked a virtual visit, a physician assessed him within the hour, and a prescription was sent to our pharmacy — all without leaving the house.
Renée K.
DOS × Food Basics patient · Ontario
Patients on the collaboration

“A physician for my family, from home.”

For families on tight schedules, virtual physician care changes what "convenient care" actually means — accessible from anywhere in Ontario.

Common questions

About the Food Basics × DOS experience.

Are visits covered by OHIP?
Physician consultations and laboratory testing are covered by OHIP for eligible Ontario residents. Medication, devices and certain specialty services may have separate costs where applicable — we are always upfront about any cost before you proceed.
Get started

Care that meets you wherever you are in Ontario.

Find a Food Basics location near you and book a virtual visit with a Doctors On Site physician — same-day and next-available appointments, across Ontario.

Book Walk-In Now