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Program · Endocrinology Program
Live at 30+ Food Basics stores Physician-led OHIP + patient-pay

Hormonal & metabolic specialists

Royal-College-certified endocrinologists managing thyroid disease, hormonal imbalances, and metabolic disorders — all virtual, all Ontario.

Book this program → See how it works
FRCPC Endocrinologists
Royal College certified
≈ 1 Week Access
Typical first appointment
Thyroid Specialists
Hypo, hyper, nodules
Hormone Optimisation
Adrenal, pituitary, parathyroid
Royal College certified
FRCPC Endocrinologists
Typical first appointment
≈ 1 Week Access
Hypo, hyper, nodules
Thyroid Specialists
Adrenal, pituitary, parathyroid
Hormone Optimisation

01Who it's for

Our endocrinology program is open to:

  • Have a known thyroid condition needing optimisation
  • Have suspicious labs (abnormal TSH, hormones, glucose)
  • Have suspected hormonal causes of weight gain, fatigue, or mood changes
  • Have a thyroid nodule needing evaluation
  • Have a known endocrine condition needing follow-up
  • Are an Ontario resident with a valid health card

02How the program works

Day 0 · Online intake

Initial Intake & Records Review

Send recent labs (TSH, T4, T3, hormones as relevant), imaging if available, and a list of current medications. Our team reviews within one business day.

Week 1 · In-store

Lab Work if Needed

Updated thyroid panel, hormone levels, and metabolic labs may be ordered to inform your treatment plan — at no cost via OHIP.

Week 2 · Virtual

Specialist Consultation

A virtual consult with your DOS endocrinologist to review labs, discuss symptoms, and design a treatment plan.

Weeks 3+ · Hybrid

Prescription & Plan Start

If indicated, prescriptions are sent to your pharmacy. Imaging or biopsy referrals coordinated as needed.

Wrap-up

Ongoing Adjustment

Most endocrine conditions need fine-tuning — TSH-guided thyroid adjustments, dose titration, periodic re-imaging. Regular virtual check-ins.

03What's included

FRCPC Endocrinologists
≈ 1 Week Access
Thyroid Specialists
Hormone Optimisation
100% Virtual
Initial Intake & Records Review

04Coverage & what's billed

OHIP-covered
Physician visits· no cost to you
All physician consultations are billed directly to OHIP under your provincial health card. You will never receive an invoice for a covered consultation.
Valid health card required at intake

What's covered: physician consultations, requisitioned lab work, in-store vitals review, prescription refills written by your DOS physician, and follow-up visits during the program.

What may be patient-pay: certain weight-loss or specialty medications (depending on private insurance), supplements, and any out-of-program services you elect. Your DOS physician will discuss any patient-pay item with you before prescribing — nothing is added to your file without consent.

05Your Food Basics pharmacist

Each Food Basics location partnered with DOS has at least one pharmacist briefed on the program. They have access to your DOS chart (with your consent) and can answer questions about side effects, interactions, and adjustments without you needing to wait for a physician appointment.

06Eligibility & safety

Our endocrinology program is open to:

This program may not be right for you if you:

  • Have an acute endocrine emergency (DKA, thyroid storm — call 911)
  • Need urgent in-person surgical evaluation (thyroidectomy, parathyroidectomy)
  • Have suspected adrenal crisis (urgent in-person care)

07Common questions

Do I need a referral to see an endocrinologist?
For OHIP coverage, yes — most specialist visits in Ontario require a referral from a family physician or another specialist. Our team will help you obtain one if needed.
My TSH is in the "normal" range but I still feel awful — can you help?
Yes. The reference range for TSH is wide, and individual patients often feel their best at a specific point within (or just outside) that range. Endocrinologists treat the patient, not just the lab number — we will dig into the full picture.
I have a thyroid nodule — can virtual care manage that?
Yes. Most thyroid nodule management is virtual — review of ultrasound, decision on whether to biopsy, monitoring of growth. If a biopsy is needed, we coordinate with a local imaging centre near you.
Is GLP-1 therapy through this program for diabetics only?
No. GLP-1 medications (Ozempic, Wegovy, Mounjaro) are increasingly used for obesity, PCOS, and metabolic syndrome — not just diabetes. Your endocrinologist will discuss whether you are a candidate.
Ready to begin

Care that walks you in, prescribes, and follows up.

From intake to maintenance — one chart shared between your DOS physician and Food Basics pharmacist.

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